Copilot Suite

Copilot Suite from Sourcing Sage

Copilot suite is a framework supporting multiple functions on the shared services desktop.

Stopwatch Desktop Analytics - Local Version (beta)

Stopwatch is best described as “Desktop Analytics” in that it collects detailed application usage and workforce utilization statistics automatically. Its output is presented graphically – or can be imported into Excel for further analysis. It is NOT a key logger and does not collect sensitive information. It requires no installation routine and does not alter the computer’s registry. It is undetectable to the average user while in operation.

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StopWatch Enterprise Reporting Examples

StopWatch Desktop Analytics Tool from sourcingsage

Slideshow of major report views from StopWatch Enterprise edition.

Succeed Application Suite

Succeed Application Portal from Sourcing Sage

Application suite I developed back in my transition days primarily to simplify and standardize the process of documenting new and existing programs.

Propensity to Buy Engine

Propensity to Buy Engine from Sourcing Sage

Propensity to Buy (P2B) engine developed to guide users in their up-sell attempts. Cool little "always on top" tool that indicates call aging by progress bar and color. Extremely small footprint and non-intrusive.