Okay, I admit it, I like lists. They help me organize and guarantee thoroughness. I collect them and combine input from many sources -- especially my own experience over the years. Now its time to share some of my collection with my readers. Feel free to contribute content if you have it.
Many clients fail to recognize the level of commitment from their own staff to ensure outsourcing transition success. The following is a guideline to provide some insight into the minimum roles, responsibilities and time commitments a transition entails. The larger the transition, the more this list may grow.
Checklist for outsourcing transition manager guidance. This was not meant to be an exhaustive list of tasks, rather those where responsibility is not obvious and NEEDS to be so -- clearly and up front. I recommend that the relative responsibilities of these tasks be assigned in the SOW.
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