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    Entries in BPO (4)


    Outsourcing Cartoon of the Week 10/8: Honestly

    CLICK TO ENLARGEOf course we all say honesty is the best policy. Easier said than done when its about delivering bad news. I've always been more of an "open book" manager. Better to tell your people what is happening and how you feel about it than hide the truth -- as difficult as that may be. And now for a little fun...


    Cartoon of the Week 4/30/12: Compliance

    CLICK TO ENLARGEWell no particular revelation on this one excepting an observation of the human tendency to shoot the messenger. This cartoon is not based on direct experience in anything under my control, but does it happen? I'll let you figure that out for yourselves.


    April Fools Special: New BPO Acronym

    Click to EnlargeA cartoon created to compliment Phil Fersht's annual April fools blog post for this year. If you're in BPO and not following Phil's excellent blog at -- shame on you.


    Cartoon of the Week 3/12/12: Stymied

    Click to EnlargeWhile many give lip-service to real change, many can't get beyond their own internal politics. Success in this area often requires buy-in from executive management to streamline adoption.